How much does an exam cost?
The fees depend on your coverage and the type of service required for your eyes. Sunshine Optometry accepts some vision and medical insurance plans. Please contact an associate to review your insurance benefits that may contribute towards products and services. Co-pays must be paid at the time of service and/or purchase without exception.
What do I need to bring to my appointment?
Please bring to your next visit:
A government issued form of identification
Current vision and medical insurance card
List of your medications including supplements
Current or old glasses including sunglasses
Current contact lens packages (even empty ones) or previous contact lens prescriptions
Name of your contact lens solution
For new patients, completed patient forms (see below)
Which insurance plans do you accept?
We are currently In-Network with the following insurance plans:
Sunshine Optometry is not a provider for any HMO plans such as Kaiser Permanente. Even if your insurance plan is not listed and you want to visit our office, it is usually simple to apply for reimbursement from your insurance company for eye exams, prescription eyeglasses, and sunglasses after purchasing. If you are unsure if we accept your plan, please ask any member of our team to help you discover your benefits.
What happens if I cancel or do not show to my appointment?
We make every effort to mutually respect scheduling conflicts and would greatly appreciate 24 hour notice if you need to change or cancel your appointment to make it available for other patients who may be on a wait list. We reserve the right to modify or cancel your appointment if you do not confirm. You may reschedule your appointment by telephone, email, and our new online portal.
What are my insurance benefits?
If you are concerned about getting an unexpected bill, please contact your insurance company before your appointment to understand the details of your individual plan. Every insurance plan is different, and our team is able to review your unique medical and vision benefits at any time. Please remember it is your responsibility to know the details of your benefits, deductibles, and co-pays.
How long does it take to get my contacts and glasses?
Most contact lenses take up to 4 business days and you will be notified as soon as they arrive for pickup. Direct shipping with tracking is available for an additional fee. Glasses can take up to 2 weeks if purchased with insurance benefits because most insurance companies mandate the frame and lens fabrication process to be completed at designated facilities. If you feel there is a delay, please contact an associate to check on the status of your order.
What if I DO NOT have insurance that you take and I would like to be seen at your office?
While we are not in network with all insurance companies, we do provide out of network services. With these out of network services, you will be billed privately for an examination. An itemized receipt will be provided to you for submission for reimbursement from your insurance carrier. Many insurance companies provide a simple out of network reimbursement form which our team can assist with.