Sunshine Optometry provides complete family vision care

Sunshine Optometry provides complete family vision care

Comprehensive Eye Exam

Keep seeing and looking your best by having your eyes checked annually. Most eye diseases do not have symptoms to warn you of a problem because there are no pain receptors inside the eyes. This is why it is important to have your eyes examined every year to detect eye health problems before they impair your vision. Most of what you do is dependent on your eyes: Sports, computer work, school, studying, working, reading, driving a car, shopping, balance, hobbies, watching TV or movies, your energy level, and even just walking around.


 Our doctors offer cutting edge contact lens technology for single vision and multifocals

Our doctors offer cutting edge contact lens technology for single vision and multifocals

Contact Lens Exam

Whether you are considering wearing contact lenses for the first time, or if you are looking for the latest technology, we will help you to maximize your comfort and vision. We fit contact lenses for every type of person and lifestyle. We recommend daily disposable lenses for many of our patients. Daily disposable contact lenses are the ultimate in convenience, and are one of the healthiest options for your eyes. There is no need to clean them; just replace them after each use. They are also ideal for traveling because you don’t need to bring contact lens solutions or cases, and you always have spare pairs. Contact lenses are healthy to wear, require very little maintenance, and allow for freedom from glasses. A contact lens eye health evaluation is performed annually to evaluate for complications associated with contact lens usage. Contact lenses are a Class A Medical device as defined by the FDA.  As a result, improper usage of contact lenses can lead to increased risks for eye infections and inflammation.  Many of these problems can be prevented through proper maintenance and evaluations on a regular basis, and prevention is the best way to practice medicine. 


 We treat most eye conditions - red eyes, infections, injuries, and more

We treat most eye conditions - red eyes, infections, injuries, and more

Medical Eye Exam

Did you know there are over 200 diseases that can manifest inside the human eye? A lot of these eye diseases have systemic correlation, and can lead to significant vision loss. The doctors at Sunshine Optometry have extensive training in the treatment and management of complex eye diseases.  By using a combination of the latest technology and team work with specialists and primary care providers, we are able to ensure the best treatment for our patients for both their eyes and their body as a whole. Commonly managed eye diseases include amblyopia (lazy eye), blepharitis, conjunctivitis (pink eye), dry eye, glaucoma, hordeola (styes), scratched corneas, and macular degeneration. Some common conditions that affect both your body and your eyes include diabetes, high blood pressure, high cholesterol, thyroid disease, and more!


 An infant vision problem may go undetected for years if not examined regularly

An infant vision problem may go undetected for years if not examined regularly

Infant Eye Exam

Babies learn to see over a period of time, much like they learn to walk and talk. They are not born with all the visual abilities they need in life. The ability to focus their eyes, move them accurately, and use them together as a team must be learned. Also, they need to learn how to use the visual information the eyes send to their brain in order to understand the world around them and interact with it appropriately. Healthy eyes and good vision play a critical role in how infants and children learn to see. Eye and vision problems in infants can cause developmental delays. It is important to detect any problems early to ensure babies have the opportunity to develop the visual abilities they need to grow and learn.


 Retinal Imaging is an invaluable tool for diagnosing and managing many sight threatening conditions

Retinal Imaging is an invaluable tool for diagnosing and managing many sight threatening conditions

Retinal Imaging Photography

Our new digital retinal camera takes high resolution photographs of your eyes. The painless procedure assists the doctor in the early detection of many disorders including glaucoma, hypertension, diabetes, macular degeneration, retinal detachments, and many more vision threatening conditions. The images are stored in your medical record and compared with images during future exams. This allows the doctor to observe even the smallest change from the previous exam. Retinal photographs are also an invaluable educational tool that can help your eye doctor to better explain the state of your health and well being. By reviewing your images with your doctor, they can point out changes or areas to observe and also explain treatment options. Another age-old saying is that knowledge is power, so the more educated you are about eye health, the better you’ll understand what is being recommended to you and why it is important.


 Sunshine Optometry offer custom lenses that can not be found in many offices

Sunshine Optometry offer custom lenses that can not be found in many offices

Multifocal & Specialty Contact Lenses

Some specialty contact lenses functionally replace the irregular cornea with a perfectly smooth optical surface to correct vision problems caused by keratoconus and other corneal irregularities. They are also used for eyes that have undergone a cornea transplant, and for people with severe dry eyes caused by conditions such as Sjogren's syndrome and Stevens-Johnson syndrome. For individuals who wish to be free from reading  glasses, multifocal contacts are available. Specialty contact lenses are custom-made for each wearer, so fitting these specialty contacts demands greater expertise and significantly more time than fitting standard contact lenses.

How much does an exam cost?

The fees depend on your coverage and the type of service provided. Sunshine Optometry accepts both medical (the one you typically use for a primary care doctor) and vision insurance. Please contact an associate to review your insurance benefits that may contribute towards products and services. Copays must be paid at the time of service and/or purchase without exception.


What do I need to bring to my appointment?

Please bring to your next visit:

  • A government issued form of identification

  • Current medical insurance card

  • List of your medications including supplements

  • Current or old glasses including sunglasses

  • Current contact lens packages (even empty ones) or previous contact lens prescription

  • Name of your contact lens solution

  • For new patients, completed patient forms (see below)


We accept many major vision and medical insurance plans including Anthem Blue Cross PPO, Blue Shield PPO, Eyemed, Davis Vision, Medicare, Spectera, MES and VSP. Sunshine Optometry is not a provider for any HMO plans such as Kaiser Permanente. If you are unsure if we accept your plan, please ask any member of our team to help you discover your benefits. Some of the plans we accept include:

Which insurance plans do you accept?
 

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What happens if I cancel or do not show to my appointment?

We make every effort to mutually respect scheduling conflicts and would greatly appreciate 24 hour notice if you need to change or cancel your appointment to make it available for other patients who may be on a wait list. You may reschedule your appointment by telephone, email, and our new online portal.


What are my insurance benefits?

If you are concerned about getting an unexpected bill, please contact your insurance company before your appointment to understand the details of your individual plan. Every insurance plan is different, and our team is able to review your unique medical and vision benefits at any time. Please remember it is your responsibility to know the details of your benefits, deductibles, and copays. 


Most contact lenses take up to 4 business days and you will be notified as soon as they arrive. Glasses can take up to 2 weeks if purchased with insurance benefits because most insurance companies mandate the frame and lens fabrication process to be completed at designated facilities. If you feel there is a delay, please contact an associate to check on the status of your order.

How long does it take to get my contacts and glasses?


While we are not in network with all the insurance companies, we do provide out of network services. With these out of network services, you will be billed privately for an examination. An itemized receipt will be provided to you for submission for reimbursement from your insurance carrier. Many insurance companies provide a simple out of network reimbursement form which our team can assist with.

What if I DO NOT have insurance that you take and I would like to be seen at your office?
 

Frames: Manufacturer's Warranty

For all manufacturer approved warranty exchanges, a $15 copayment applies for shipping and handling. This is a warranty specifically offered by the original manufacturer of the product and not Sunshine Optometry; therefore all warranty eligibility is subject to approval by manufacturer alone. The manufacturer’s warranty extends to 1 year from the purchase date to cover all manufacturing defects for frames. Replacement of materials identical to those originally ordered will be supplied at no cost, should the manufacturer still have the original product. This warranty does not cover cosmetic scratches, stretching of the frames due to misuse, accidental damage, wear and tear through general use, theft, or misplacement. Frame warranties are void if patient has altered the product with any type of adhesive such as (but not limited to) glue and epoxy. If you believe that you have an issue that is covered under the manufacturer’s warranty, please ask an associate in-store.

Lens Coatings: Manufacturer’s Warranty

For all laboratory approved warranty exchanges, a $15 copayment applies for shipping and handling. If a lens enhancement (scratch resistant coating, anti-glare coating) was purchased with lenses, a one-time 12-month warranty is offered by the original lens laboratory of the lenses and not Sunshine Optometry; therefore all warranty eligibility is subject to approval by lens laboratory alone. This warranty extends to one year from the purchase date to cover normal wear and tear scratches on the surface of lens and can be redeemed only one time within 12 months of purchase date.  **Lenses purchased through insurances are subject to specific insurance lab policies. Uncoated lenses will not be eligible for repair or replacement.

Glasses Returns & Exchanges

We promise to be your trusted partner for eye care by delivering the advice, service and convenience you deserve at competitive prices. We will do our best to take care of you, but from time to time we cannot accommodate a return because all glasses are custom made to your eyes. Before you decide to make the exchange or return, we would like to ask: Did you wear your glasses for the recommended adjustment period? Your brain and eyes need time to adjust to the new lenses. For some people, the effect is immediate, but for others, it can take days, sometimes weeks. We recommend giving your glasses a little more time if you have not already. We don’t want you to miss out!

Returns

Eyewear refunds are available for 30 days from the original date of purchase if the frames and lenses are not damaged and have no visible sign of defects. A restocking fee of 15% of the total cost of the eyewear will be deducted for any returns. After 30 days, no returns can be honored. For non-prescription sunglasses purchases, a $30 restocking fee may apply.

Exchanges

Customers have up to 90 days from the date of purchase to exchange lens type or prescription. During this period, customers are eligible for a one-time no cost lens remake with the same frame. After 90 days, no exchanges can be honored. In the case of non-adaptation, progressive lenses may be exchanged one-time for single vision, bifocal, or trifocal lenses within 90 days of original purchase. Any private or insurance copay associated with progressive lenses are non-refundable. **Lenses purchased through insurances are subject to specific insurance lab policies and restrictions.

Contact Lens Returns & Exchanges

Contact lenses can be returned or exchanged as long as they are sealed in their original packaging and within 60 days of original purchase.

Services

Copays and fees for services such as eye exams and contact lens exams must be paid in full at time of service and cannot be refunded. Free adjustments are available in our office for the life of the frame. As a service to our patients, we will also adjust eyewear purchased elsewhere, as long as the eyewear is in reasonable adjustable condition. Adjustments performed on glasses not purchased from our office will be performed at patient’s own risk with no warranty for damage or breakage.

Patient Supplied Frames & Lenses

Sunshine Optometry is more than happy to reuse your personal eyewear. We pledge to take the utmost care in handling your frame. However, we cannot assume responsibility to any damage that may result during the handling of your own frame, which includes but not limited to adjusting, removing, or reinserting of lenses. All customers who wish to use their own frame agree that Sunshine Optometry is not liable for damage, loss by mail carrier, or responsible for providing replacement parts. For irreplaceable frame designs that are no longer manufactured, Sunshine Optometry strongly recommends purchasing new frames as warranties are included.

Layaway and Special Order Frames

In-store merchandise and special order frames can be placed on a 60-day layaway for a $15 deposit per item, which can be applied towards your purchase. After 60 days, the layaway deposit will be forfeited and available to purchase by other customers.

Shipping

All annual supplies of contact lenses are eligible for free shipping and tracking to a US address via USPS. Please allow for up to 14 days for delivery, as some prescriptions are custom order. Glasses and contact lens purchases that are not an annual supply are eligible for expedited & insured shipping to most US addresses for a flat rate of $15.

Price Match Policy

Sunshine Optometry is not able to price match when purchases are used in combination with insurance benefits and/or discounts. All prescription eyewear is not subject to sales tax.